Frequently asked questions
Product details and help with your account.
Is a cleaner included?+
Yes. The cleaner is included with every Exempt plan at no extra cost.
Which Windows versions are supported?+
Windows 10 from 21H2 to 22H2, and Windows 11 from 22H2 to 26H2.
Which hardware is supported?+
All motherboards, CPUs and GPUs are supported.
What changes between plans?+
The license duration. Every plan is for the same temporary spoofer and includes the cleaner.
Where can I find my licenses?+
Sign in to your customer dashboard. Licenses assigned to your account appear under My licenses.
How do I recover my account?+
Use your email and the recovery code shown after registration on the account recovery page. Save that code somewhere private.